ITCA Publications
Onboard Hospitality Magazine
ITCA are pleased to announce that it has joined forces with the Onboard Hospitality Magazine which will become the official ITCA Publication with effect from August 2006.
Members of the Association will continue to benefit from free copies of the magazine and you will be able to keep up with all ITCA news through this medium.
Flight Catering
Book
This book is for all those dedicated people that work in this industry and who would like to know more about how it operates. Flight catering is extremely complex. It requires a higher degree of expertise in challenging subjects – operational research, production management, supply chain and logistics, information systems, food safety, organisational behaviour, marketing and so on.
The new edition of 'Flight Catering' has sixteen chapters covering the history and development of flight catering; role of stakeholders (airlines, caterers, suppliers); the flight catering system; passenger needs and expectations; appetite on board; menu planning; supply chain and inventory management; facilities and design; operations; food safety; aircraft loading; logistics; information systems; onboard service; off-loading and waste management; and innovation.
The second edition has been considerably revised and updated. In some instances, chapters have been expanded, reduced or merged. Four new chapters have been added to cover in more detail specific aspects of flight catering and to identify current issues and future trends. Every chapter now includes at least one, usually two, detailed case studies that illustrates the content of that chapter. Finally, the book is illustrated with new photographs and documentary materials provided by firms in the flight catering industry.
